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Testimonials

With so many travel companies around, it is often difficult to know who to trust with your holiday plans. Time away with family or friends, discovering new places and having adventures, is precious and you need it to work out perfectly. Born and raised in Yorkshire, North America Travel Service has over 50 years experience tailoring holidays to the USA and Canada, so your holiday couldnt be in safer hands. Our sales team are experts, most of whom have worked for the company for over 15 years, many over 25 years, so they know North America inside and out. They tailor every holiday to your unique requirements, suggesting the right flights, hotels, sightseeing and activities to suit your needs.

Many of our clients book every holiday with us and recommend our amazing holidays to their friends and family. Why do they trust us? We are with you the whole way – from creating your dream holiday, right through to your holiday and return home. Whether you choose to come in and see us, liaise by video call or by email and phone, you will have a travel advisor dedicated to helping with your plans.

Some of our wonderful clients have allowed us to share their thoughts on North America Travel Service.

Our California honeymoon was absolutely perfect!

Dan put together our whole California honeymoon itinerary and it was absolutely perfect! He worked with us on the different options, based on the time we had – and gave us a lot of time (and patience!) in answering our many questions and putting together different alternatives for us to consider. Everything went so smoothly. All the hotels were lovely and perfectly situated for exploring each place we visited. Thank you so much again Dan, we had the best time!

Becca Marie

We have received excellent advice and assistance

We have just completed our fifth holiday to the US with NATS and it was every bit as good as the others!  Over the years, we have done fly-drives in New England, Southern California, Pacific North-West (Washington and Oregon) and the Mid-West (Illinois, Missouri, Indiana and Kentucky), as well as spending 10 days in New York.  You definitely get the opportunity to tailor the holiday to best suit your needs and we have received excellent advice and assistance from the friendly and helpful staff, who are always willing to speak to you!  We have had many fantastic experiences on our holidays, which we wouldn’t have had without the expertise of Claire, John and Yvonne!  We are already thinking about what we can do next and are supremely confident that we will be in good hands for a sixth time!  I cannot recommend NATS highly enough – if you are booking a holiday with them, you will have a superb time!

Marc & Kath, Nottingham

We've used them for over 10 years

Both myself my wife and my family have all used North America travel for our American and Canadian holidays for over 10 years. We have always found their advice to be excellent, honest and straightforward. We have dealt with Steve for each holiday we have booked whose knowledge on the best hotels to stay and places to see has been first class. We have always had straightforward, honest advice on which hotels and sites are good and what you should expect when you arrive. I cannot thank them enough for the memories we have had and the fantastic sites we have seen over the years – from Niagara Falls to the Grand Canyon to the Canadian Rockies. Unfortunately due to health reasons we have had to cancel our latest holiday on the Rocky Mountaineer, but I just wanted to say a big thank you. Their service has been first class and we have discovered beautiful places to see and stay which we would never have thought of. I would personally like to wish all of the team at North America Travel all the very best for the future and thank you all so much for the wonderful memories we now have, which are invaluable.

Mr & Mrs Harris

The places chosen for us were perfect

We have just returned from an amazing two week trip to California.  We had an absolutely wonderful time and created some precious family memories.  My initial message said we wanted to include some city, some beach and a ranch in California and from those few words, Wendy managed to create an itinerary for us which we would never have managed, no matter how much internet searching we would have done!

The places she chose for us were perfect and we could tell that she had really taken the time to care to consider our family needs.  The flights were at convenient times and she even managed to get us a great deal on the flights which meant we could all sleep soundly in Club Class on the way home.  Nothing was too much trouble for Wendy from start to finish.  She made everything so easy, responding to all messages promptly, sending over details of the trip, dropping round some tips on what to do and things to remember.  She even managed to track down my husbands’ wallet which had been left in the hire car when we returned home!

We really are so grateful to Wendy for organising this holiday for us.  We are a busy family and work often gets in the way of family life.  This holiday gave us the opportunity to connect again as a family and I really don’t think we would have been able to achieve that without Wendy’s involvement.  We will definitely be back to book our next holiday with Wendy.

Rachel Owen-Thomas, Hampshire

We couldn’t find fault with any of the travel plans

Both myself and Shelly have enjoyed every minute of our trip to the US. We couldn’t find fault with any of the travel plans/accommodation/flights etc. The Hilton Midtown New York was perfectly located for our needs and received a room with a park view. We got to see all major landmarks within the city that we had pencilled in, just didn’t get time to take in a show. Flight and transfer to Park MGM Las Vegas were nice and easy. Vegas is absolutely fabulous. Made time to visit most of the hotels and did the usual sightseeing tours but again, didn’t get to take in a show. The Grand Canyon trip was out of this world. So glad we asked for your help on this. Then onto LA where the Marriott gave us a room upgrade. We visited Santa Monica Beach and Pier, Rodeo Drive, a tour of Beverly Hills/Hollywood (stars houses etc) and got a day to just chill out by the pool.  To summarise: very impressed with your choice of flights and hotels. We have had the best 10 days. We will be looking to book another trip to New York in the near future and will be using North America Travel Service.

Mark & Shelley, Manchester

More testimonials

Our holiday was truly amazing, and the service from Wendy was fantastic!  She helped with everything,  culminating in a home visit to present us with our travel wallet complete with leather luggage labels and a personalised spiral bound itinerary book with a ‘day by day’ planner and useful information.  We will definitely use Wendy and North America Travel Service again.

 Elaine Croft, Fleet

I have just returned from my fabulous trip to USA.  Firstly can I thank you for your help in making this trip the best ever!  All my travel arrangement went like clockwork.  Thanks to you I was treated like royalty from the minute I arrived at the Hilton Hawaiian Village I was taken straight from general check in to VIP and upgraded to the Ali’i Tower which really made my trip and birthday so special .. my room was on Elvis’ 14th floor about 5 rooms from his suite this was the most thrilling and amazing experience I actually cried!  I had the most amazing 60th birthday and my long planned trip went beyond my expectations.  Thank you once again.

 Denise, South Yorkshire

We’d just like to say a HUGE thank you for ensuring we had the best honeymoon anyone could ever wish for. We had such an amazing time, and we can’t thank you enough. From start to finish, you were an absolute joy to deal with, and we won’t hesitate to book with you again in the future.  We’ve also recommended you to all of our friends!. Everything about our honeymoon was perfect, so thank you for all of your help, patience, and knowledge.

 Liz and Matt, Staffordshire

I wanted to arrange a holiday which included an Alaskan cruise and a trip on the Rocky Mountaineer train, with the added complication of co-ordinating plans with our Canadian friends who we hoped to meet in Vancouver and experience the cruise together.  Senior travel consultant Claire was excellent.  She listened to our needs and came up with an itinerary that included everything we wanted to do and also contacted our friends travel agent in Canada to check the details matched that of our friends. Many thanks.  You helped make our dream holiday a reality.

 Ann & Kevin Ward, Nottingham

I would just like to thank you very much for doing so much and making our American trip unforgettable. Everything was perfect, flights, hotels & excursions were faultless and we had the time of our lives. Thank you once again for everything you did.

 D & I Roberts, Edinburgh

We have just returned from an amazing week in America in which we visited Vegas, San Fran and LA. Wendy at North America Travel Service arranged all of our internal flights, car hire and hotels all of which were absolutely perfect for what we wanted, and all at a great price too. The hotels she chose were in fantastic locations which we would never had known had we booked ourselves. Each one suited our needs perfectly from the proximity to the airport and local attractions to luxury when we wanted to relax by the beach. Her local knowledge was invaluable and definitely enhanced our experience of each place we stayed, every single day was absolutely brilliant and we loved everything about our trip thanks to Wendy! The flights were at ideal times and also from locations that drastically reduced our travel time, we would never have known about some of the local airports without her suggestion. She even text’d us while we were away to give us some information about the wildfires which were sadly occurring nearby at the time, and to check we were enjoying ourselves. She offered an outstanding service from start to finish, with so much attention to detail and all the little extras. We wouldn’t hesitate to recommend Wendy and North America Travel Service! Thank you so much for making our holiday unforgettable.

 Dave and Sarah, Essex

I just wanted to thank you Claire, and your colleagues, for arranging a wonderful holiday. Your choice of hotels was superb, we had enough space in the car and the trips were fantastic. In particular the maple syrup experience was one of the highlights, alongside Niagara Falls.  I have always recommended your company from the first trip to California you organised for us, and this trip only confirms what a good job you do. Many, many thanks.

 Maureen & Paul

I just wanted to send a massive thank you as we had an amazing holiday. The hotels were wonderful, and everything was planned to perfection. We have all said we would use North America Travel Service again as we were impressed with the knowledge of yourself and the other staff.

 A Henson, Manchester

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We appreciate that you all lead busy lives so we are happy to chat through your holiday plans either by telephone or email or, we would happily arrange a face-to-face meeting in our private office suite here in Leeds or in your home or office at a time/date convenient to you. We could also set up a video-meeting if that's your preference. A tailored holiday itinerary to suit your requirements can be complex so face-to-face discussions are often advantageous.

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  • North America Travel Service
  • The Kennedy Building,
    48 Victoria Road,
    Leeds, LS11 5AF
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